This notice explains to users (“you/your”) how Philip Dunbavin Acoustics Ltd (PDA) (“we/us”) use your personal information and protect that information that you give PDA when you use this website.

PDA is committed to ensuring that your privacy is protected. Should we ask you to provide information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy notice.

This privacy notice covers:

  • Why we use your personal information
  • The legal basis for processing
  • What personal information we use
  • How we use your personal information
  • Your rights under data protection legislation
  • Sharing personal information with third parties
  • How long we may keep your information
  • Changes to our privacy notice
  • Contact details for our Central Support Team

Why we use your personal information

We process your personal data for the following purposes:

  • to allow us to complete any tasks or projects and services we offer to our customers
  • internal record keeping
  • to enable us to comply with our legal and regulatory obligations

If we plan to introduce further processes for the use of your information, we will provide information about that purpose prior to such processing.

The legal basis for processing

Under Data Protection Law, there are various grounds which are considered to be a ‘legal basis for processing’.
The legal basis for processing should be determined by the Data Controller.

Where we are the Data Processor, the legal basis is determined by the Customer. Typically, the legal basis in this scenario is:
                ‘processing is necessary for the requirement of a task, project or service carried out for an individual or your business interest’

Where we are the Data Controller, the legal basis for processing is based on:
                ‘processing is necessary for the purposes of legitimate interests pursued by the controller’

It should be noted that in some circumstances this legal basis may vary, however, we always operate in full compliance with Data Protection Law and will only process data with a fair and reasonable legal basis for doing so.

What personal information we process

In order to carry out these services, we obtain (either from the Customer and/or from you directly) and process the following information:

  • Name and job Title.
  • Contact information including address, telephone number and email.
  • Demographic information such as postcode.
  • Other information relevant to potential projects

How we process your personal information

We use your personal information, and some of our employees have access to such information, only to the extent required to carry out the services for you and on behalf of the Customer.

We have introduced appropriate technical and organisational measures to protect the confidentiality, integrity and availability of your personal information during storage, processing and transit.

Some of our supporting services (for example Gsuite, WorkflowMax), might use cloud platforms that operate from Third Countries outside of the EEA. Where this is the case, we ensure that adequate safeguards are established to protect your data.

Your rights under Data Protection Law

Right to Access

You have the right of access to your personal information that we process and details about that processing.
You can raise a Data Subject Access Request (DSAR) to receive this information.

Right to Rectification

You have the right to request that information is corrected if it’s inaccurate. You can contact us to make the changes on your behalf.

Right to Erasure (Right to be Forgotten)

You have the right to request that your information is removed; depending on the circumstances, we may or may not be obliged to action this request.

Right to Object

You have the right to object to the processing of your information; depending on the circumstances, we may or may not be obliged to action this request.

Right to Restriction of Processing

You have the right to request that we restrict the extent of our processing activities; depending on the circumstances, we may or may not be obliged to action this request.

Right to Data Portability

You have the right to receive the personal data which you have provided to us in a structured, commonly used and machine-readable format suitable for transferring to another controller.

Right to lodge a complaint with a supervisory authority

If you think we have infringed your privacy rights, you can lodge a complaint with the relevant supervisory authority. You can lodge your complaint in particular in the country where your live, your place of work or place where you believe we infringed your right(s).

You can exercise your rights be sending an e-mail to centralsupport@pdaltd.com. Please state clearly in the subject that your request concerns a privacy matter and provide a clear description of your requirements.

Note: We may need to request additional information to verify your identity before we action your request.

Sharing personal information with third parties

We will not sell, distribute or lease your personal information to third parties.

We will only disclose your information to other parties in the following limited circumstances:

  • where we are legally obliged to do so, e.g. to law enforcement and regulatory authorities
  • where you give us permission to do so via an online application or consent form

How long we may keep your personal information

We will only retain information for as long as is necessary to deliver the service safely and securely. We may need to retain some records to maintain compliance with other applicable legislation – for example finance, taxation, and insurance for an extended duration, in some cases for up to twelve years, if we need to retain information after this we will anonymise this.

Changes to our Privacy Notice

This policy will be reviewed regularly and updated versions will be posted on our website.

Contact details for our Central Support Team

We have a dedicated central support team; their contact details are as follows:

centralsupport@pdaltd.com

or

PDA Ltd Central Support
Alder House
Willow Tree Park
Booths Lane
Lymm
Cheshire
WA13 0GH